Last month we told you about the new Gas Certification Scheme launched by Capita, the company behind the Gas Safe Register. However, this month it has been reported in PHAM News that following widespread criticism from gas installers the scheme has been scrapped.
The UKAS gas safety certification scheme from Capita Gas Compliance Services (CGCS) was trumpeted as giving businesses a competitive edge, as well as saving on assessment costs and raising safety standards. In addition, it was claimed that the UKAS accreditation would provide assurance for organisations and employees against the risks of gas safety work.
Announcing the scheme, Matthew Hickman, MD at Capita Gas Compliance Services, said it would give businesses that go ‘above and beyond’ for gas safety work the recognition they deserve among their customer base and create potential new business opportunities. Assessments for businesses looking to achieve CGCS certification were to cover a number of areas, including quality control, supervision policies, service warranties and an on-site gas work assessment of employees and contractors.
In response to the launch, hundreds of Gas Safe registered installers voiced their opposition, concerned that it would confuse customers and create a two-tier system. Over 400 installers joined together to email Capita and express their displeasure. A few days later Capita replied with a short statement that thanked the installers for their feedback and said that the new service had been withdrawn.
Peter Booth (@PBplumber), who received over 500 retweets on his video that asked: ‘Am I not Gas Safe enough?’, commented “It’s great to see what a group of like-minded individuals can do when they get together for a common cause. We didn’t feel this scheme was needed and were vocal about the fact. It seems our voice was finally heard and they have scrapped this unwarranted scheme. Common sense has prevailed.”
Short Lived Gas Safety Scheme
PHAM News Editor, Chris Jones, went on to report:
Towards the end of its reign as the country’s gas registration body, CORGI received widespread criticism for being too commercially minded, upsetting not just installers, suspicious of any ‘money grabbing’ activities, but also other industry trade bodies and exhibition organisers who viewed the heavily promoted organisation as unfair competion. In comparison, Gas Safe, operated by multi-faceted group Capita, has received relatively good press. Restricting its endeavours to the registering, inspection and notification of gas installations, Capita has largely succeeded in avoiding controversy and the wrath of installers, apart from those few who thought they had wrongly been removed from the register. But that all changed in February with the announcement of the new gas certification scheme.
Credit to Capita for seemingly taking the criticism on board and wasting no time in withdrawing the scheme, but a lack of any formal statements and information about how such decisions were made does leave a number of questions unanswered. Not least is how the organisation plans to rebuild its now damaged relationship with the installer community.
At R M Labels, we have been following this story with interest and we will continue to post any further statements that are published. We are keen supporters of Gas Safe Registered Installers and Heating Engineers. We supply many products licensed by the Gas Safe Register, such as gas certificates, gas warning labels and boiler service labels; we therefore strive to keep up-to-date with all legislation changes in the industry and to make sure that all the products we supply are to the current standards.
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