Full details of all delivery charges, delivery timescales and receiving your deliveries are given below - please ensure you read all the information below.

A signature is required for all courier deliveries*

If your order is urgent please let us know this when placing the order and we will do our best to meet your needs.

Mainland UK

Courier Service £7.50 (delivered the next working day from completion of order)

Scottish Borders (see Postcodes detailed below)

Courier Service £8.00 (delivered within 1-2 working days from completion of order)

Scottish Mainland/Highlands

Standard Service £8.50 (delivered within 1-3 working days from completion of order)

Scottish Offshore

Courier Service £28.00 (delivered within 3-5 working days from completion of order)

Standard Service: £8.50 (delivered by Royal Mail 1^st Class Signed For)*

Offshore UK (except Isle of Wight – see below)

Courier Service £40.00 (delivered within 3-5 working days from completion of order)

Standard Service: £8.50 (delivered by Royal Mail 1^st Class Signed For)

Isle of Wight

Courier Service £25.00 (delivered within 3-5 working days from completion of order)

Standard Service: £8.50 (delivered by Royal Mail 1^st Class Signed For)

Northern Ireland

Courier Service £20.00 (delivered within 1-3 working days from completion of order)

Standard Service: £8.50 (delivered by Royal Mail 1^st Class Signed For)

Eire

Courier Service £22.00 (delivered within 2-3 working days from completion of order)

Standard Service: £15.00 (delivered by Royal Mail International Tracked & Signed)

Rest of the World (see International Deliveries below)

Estimated - Cost & Service to be advised £40.00

A Signature Is Required For All Deliveries*

Courier Service - Please fill in the Special Delivery Instructions box at Checkout if no one is available to sign for your delivery and the goods can be left in a safe place.  If no one is available and no delivery instructions have been given, a card will be left by the courier with details of how to re-arrange your delivery.  You can also contact us on 01348 840 675 and we can re-arrange the delivery for you.  Please note that if you do not contact us or the courier company within a couple of days of the delivery your parcel is likely to be returned to us by the courier company and an additional charge will be payable to have the goods re-delivered.

Standard Service - Royal Mail 1^st Class Signed For (UK & Channel Islands) or International Tracked & Signed (Eire)

Please fill in the Special Delivery Instructions box at Checkout if no one is available to sign for your delivery and the goods can be left in a safe place.  We will send an email when your goods have been despatched and any delivery instructions you give us will be clearly marked on the package.  However, once the goods have been despatched we cannot guarantee your postman will follow the instructions on the package.  We suggest you leave a note for your postman with the same instructions if no one is available to sign for the goods.  Again we cannot guarantee your postman will follow these instructions and you may need to collect your package from your local sorting office - please note that we cannot assist with the redelivery of goods sent by this service.

Scottish Borders - Postcodes

DG, TD, EH, ML, G, KY, DD, FK1-18, PH1-14, KA1-26, PA1-19

Standard Service to the Scottish Mainland/Highlands

Due to increased charges for deliveries to these areas we will at our discretion use either a Courier or Royal Mail service depending on the weight and value of the order, both services will require a signature upon delivery.

Standard Service by Royal Mail (for all Offshore UK addresses, Northern Ireland and Eire)

This service is offered at our discretion depending on the weight and value of the order and will be an available option at Check Out or when you estimate the shipping if your order value is below £100.00 – we do however reserve the right to withdraw this service if we feel a more secure delivery service is required for the goods you have ordered. If this is the case we will contact you before proceeding with your order.  A Courier Service option is available instead of the Standard Service.

Dispatch Times

The majority of orders are dispatched the same day, but you should allow 2-4 working days for your order to be processed, particularly for personalised or made to order items where we may send you a proof for approval before producing your goods. Our aim is to provide high quality products delivered to our customers as quickly as possible. We hold a large range of stock products and many of our made to order items can be despatched the same day with everything usually being turned around in 2-4 days.*

*Please note that made to order pipe identification tapes do take a little longer due to the manufacturing process.

We have tried to give as much detail as possible on how and when your order will be delivered, but if you do wish to check anything with us please give us a call on 01348 840 675 and we will be very happy to help.

International Deliveries

Cost & Delivery Service – The estimated rate will be charged at Checkout, but we will calculate the cost of carriage when your order is received and notify you of any additional carriage charge before processing your order.  For small, low value orders a lower fee may be charged and again we will notify you when your order is received if this is the case.

Due to customs, legal, regulatory and certain practical restrictions applicable to orders placed for international delivery, some of our products may not be available for delivery to certain destinations outside the UK. R M Labels Limited reserves the right to define what can and cannot be delivered to which destination and we will contact you immediately if we are unable to supply to goods ordered.

Payment - Purchases will be made in Pounds Sterling. International credit card providers or banks will determine the exchange rate and may add an additional processing or administration charge in relation to such payment which international credit card holders will be liable to pay.

R M Labels Limited's products are sold on a delivery duty unpaid basis. The recipient may have to pay import duty or a formal customs entry fee prior to or on delivery. Additional taxes, fees or levies may apply according to local legislation and customers are required to check these details before placing an order for international delivery. 

Where applicable, it will be your sole responsibility to comply with any export controls or sanctions rules applicable to goods supplied to you.