We have been busy putting together our new style Valve Tag Sets that make it even easier for the homeowner to understand their plumbing and heating systems; giving instructions on how to quickly find and turn off the Mains Water Stopcock and Emergency Gas Control Valve if a problem occurs. Take a look at the new style Valve Tag Sets that are available now!
Take a look at our full range of plastic valve tags, great for use in domestic properties for marking up pipework and valves. Help the homeowner quickly isolate a gas or water leak saving them valuable time in an emergency.
Have your company contact details printed on the tags making it quick and easy for your customers to contact you and also a great way for plumbers, heating, oil and gas engineers to advertise! There are valve tags for all services including gas, water, heating, oil, solar, reclaimed water, rainwater and greywater; if you can’t find the exact wording you are looking for, you can create your own tags. We are always happy to discuss you requirements, give us a call, R M Labels Limited on 01348 840 675
Our full range of Pipe Identification Tapes offer a quick, easy and cost effective way to mark up all your pipework to comply with the British Standard regulations. We are continually increasing our range of standard Pipe Identification Tapes and our latest additions are:
For Gas: Bio-Methane
This 50mm wide self-adhesive tape has a yellow ochre 08-C-35 flood coat, the British Standard colour for Gas , with Bio-Methane printed in black. Each roll is 33 metres long.
These 50mm wide self-adhesive tapes all have a green 12-D-45 flood coat, the British Standard colour for Water and black text. Each roll is 33 metres long.
With over 40 standard Water Tapes to choose from, click here to see the full range.
Coloured and Directional Pipe ID Tapes
When you need to mark up your pipework with full banding to the British Standard, why not team up our 50mm wide text tapes with our Directional Arrows and Coloured Tapes. The coloured tapes are available in 50mm, 100mm and 150mm widths.
Pipe Banding and Pipe Markers
If you are looking for something more bespoke have a look at our Pipe Markers and Pipe Banding. These are printed to comply with the British Standard requirements, but can also have your specific text added and both are available in three sizes to suit all pipework diameters.
We hope you will find our new store a great improvement on the old one and if you purchase valve tags from us, I’m sure you will be as pleased as us that the discounted rates are now worked out online and you do not have to rely on us to manually adjust the prices!
Another improvement is the input boxes for adding your personalised details – there is now much more space and more fields so that you can clearly see all the information you are adding. These are just a couple of new features. Let us know what you think of the new store – we welcome your feedback, good and bad, so that we can continue to improve!
If you do have any problems getting to grips with the new site, please do not hesitate to get in touch with us on 01348 840 675 and we will be more than happy to help out 🙂
R M Labels are taking part in the 500K Karting Challenge at West Wales Karting, 6.30pm on Thursday, 9th November 2017 to raise money for our local Paul Satori Hospice at Home Charity.
Why not come along and cheer us on! It’s sure to be an enjoyable evening watching all the teams racing around the track. There will be refreshments available on the night and this fun evening is in aid of a very worthy cause.
Tash, Harry, Stefan and Linda are our 4-man team taking part on the evening – if anyone would like to sponsor us all donations would be gratefully received, just email firstname.lastname@example.org
Thank you! 🙂
The event will be held at West Wales Karting, Withybush Showground, Withybush Road, Haverfordwest SA62 4BW
In the PHAM News article below, Kevin Wellman of CIPHE talks about how seriously water safety is taken, looking at the level of training required compared with the mandatory level of training necessary for gas installers.
Water safety can often be overlooked or taken for granted, but potential risks should not be underestimated. Kevin Wellman, CEO of the CIPHE, puts the case for a more comprehensive approach to protecting the public and safeguarding the reputation of professionals.
It may be a shock to some that hot water scalding and Legionnaires’ disease is making a significant contribution to the number of fatalities and deaths in this country, on par with, and in some cases exceeding, the number of carbon monoxide related incidents in the UK. One reason for this is likely due to the fact that gas related tragedies in the home and commercial environments has long been recognised and publicised as a health risk. In addition industry has embraced legislation to affect changes that have saved many lives. Water safety on the other hand can be overlooked by both installers and homeowners who often do not realise the potential dangers of not properly managing water temperatures and bacteria.
At the CIPHE, we make a point of discussing water safety issues with our members, manufacturers, consumer organisations and trade bodies. After all, it is the job of the plumbing and heating industry, as a whole, to stamp out unscrupulous work. Only through education and bringing issues like water safety to the attention of the entire supply chain can we make progress and prevent the unnecessary and avoidable deaths of those using hot water systems which aren’t safe or suitable for them – this includes vulnerable users as well as the public at large. What we must remember is that nobody is exempt from the dangers of scalding and Legionaries’ disease, so the only real option is to ensure that the right steps are taken to actively stamp out the risk.
What can be done?
The reality is that there is lots that can be done to ensure water safety is front of mind – namely this can be achieved through education and ensuring that installers have access to relevant safety information and resources. This is vital to helping plumbing and heating professionals keep up to date with the latest standards and preventative measures covering water safety.
A part of this is addressing skills early on. Plumbing apprenticeships 100 years ago used to be seven years long; 50 years ago it was five years long; now there are schools of thought that specify just two years as being sufficient. This decrease in training, along with advancements in product technology, gives rise to the concern that not all of the trade can be fully competent.
Further, when you compare the level of mandatory training gas installers must undertake, for example the 5-6 days of training required each year under the Nationally Accredited Certification Scheme (ACS) in order to renew their licence every five years, unfortunately water safety just doesn’t have the same level of training required. As an industry, water regulations were produced back in 1999 with training happening on a voluntary basis. Therefore, the reality for water safety and training under current schemes means installers are under no obligation to update their skills. This is where the CIPHE and like-minded organisations come in to put pressure on current ways of working and encourage members to make a change.
The CIPHE’s CPD Charter is designed to ensure that skills, based on agreed competency requirements, are supported and met by plumbing and heating professionals who undertake training. The idea is that the public will benefit directly by professionals updating their skills on topics such as water safety on a regular basis. Our view is that professionals may have undertaken training at the very beginning of their career and if work isn’t done to support the ongoing development of skills, the industry will move on without them.
It is evident that a greater skilled workforce for installation and maintenance of hot water systems is needed, which is why I urge trade professionals to become involved with the CIPHE and take advantage of all the resources we have to offer.
For more information about water safety, to request the CIPHE’s Safe Water Guide, and for membership enquiries, please email: email@example.com or call 01708 472791.
At R M Labels we have a comprehensive range of products for marking up water pipework and systems; if you need help selecting the right product for the job, give us a call on 01348 840 675 and we will be happy to assist.
HVP have published an article about Alisdair Cumming’s move from the automotive industry to become research development manager at Baxi. The article explains how Alisdair believes drawing comparisons between boilers and cars can help installers encourage homeowners to commit to a regular maintenance programme.
It’s a familiar story, where installers warn of the need for regular servicing and maintenance, but the message doesn’t always translate into a language homeowners understand. While many people may not think twice about spending hundreds of pounds to keep their cars running smoothly, this often isn’t a process they equate with keeping the home boiler going.
Explaining how a complex piece of machinery such as a boiler works can be tricky, and cash-strapped homeowners may be reluctant to spend money on their heating system until there is a problem. While boiler manufacturers such as Baxi publish easy-to-understand leaflets to assist installers with this, explaining the similarities between a boiler and a car can be a useful way of getting the point across.
In this vein, a useful comparison is boiler operating hours versus miles driven. Running a boiler for over a year without a service is much like driving a care for 100,000 miles without a check-up- a risk few drivers would take. No motorist would expect their vehicle to achieve the same miles per gallon if it had not been serviced, whereas many homeowners are shocked if a neglected boiler starts to burn more fuel to heat their home.
Indeed, some homeowners may be unaware that foregoing regular boiler servicing can also present a greater risk to their family’s health and safety. This is partly due to a lack of public knowledge around the threat of carbon monoxide (CO) poisoning. Around 50 people die each year from CO poisoning and another 4,000 are treated in hospital. Given that the most common sources of excessive CO in the home are faulty gas appliances, these figures further demonstrate the necessity of annual servicing.
Another comparison that can be made is the effect missing a service can have on a warranty. Much like a car warranty or vehicle insurance, necessary maintenance must be conducted to retain protection, and an annual service is generally a condition of a boiler warranty.
In the same way homeowners would only trust a qualified mechanic to work on their car, they should also know the importance of only using a Gas Safe Registered engineer for any gas work – including servicing. The key difference here is government legislation. It’s critical any gas work is completed to the highest standard, but the law dictates it can only be completed by a Gas Safe registered professional, whereas there are no specific laws or ongoing training requirements relating to car mechanics.
Baxi encourages all reputable heating engineers to make a habit of showing their ID card before beginning work, to help educate homeowners on the importance of the scheme.
Not only does this ensure the safety of the homeowner, it also means their annual service is valid for warranty purposes. For a Baxi boiler to be eligible for a warranty it must be registered within 30 days of installation, and the Benchmark checklist must be completed. Once a new boiler is registered on our installer loyalty scheme, Baxi Works, we send out a yearly reminder on behalf of the installer, so the customer knows it’s time to arrange a service.
Ongoing homeowner education is just one of the ways the industry can work to improve gas safety. By making comparisons to familiar scenarios, such as car servicing, installers can help ensure the crucial message gets through loud and clear.
At R M Labels, we regularly bring to the attention of our readers any articles that encourage installers to promote their Gas Safe credentials to their customers. As a licensed supplier of Gas Safe products that are only available to Gas Safe registered installers*, we would suggest that all Gas Safe registered installers or heating engineers should include the Gas Safe logo and their registration number on information passed on to customers. These details can be added to annual service labels that can be applied to new boilers as they are installed. We all know how quickly time passes and it is easy for customers to forget when an annual service is due. Having a service label on the appliance will be a constant reminder of when the next service is due so that the date doesn’t get missed, and so causing the warranty to be invalidated. Furthermore, displaying your information on the appliance will save your customers time trying to locate your details and will mean they are more likely to contact you first each time they need any working doing, rather than trying to find someone else.
*Every time Gas Safe licensed products are sold by R M Labels, the purchaser’s details are checked on the Gas Safe Register to ensure they are a registered installer and their details match those given on the Gas Safe Register.
We are pleased to announce that due to our increased workload, over the last few months we have been busy recruiting and training new staff so that we can continue to provide the best possible service and the quickest possible turnaround on all orders.
A little bit about our history
Most of you will already know Ray and Linda Thomas, the directors of R M Labels Limited. Ray started R M Labels Limited nearly 30 years ago now.
As a plumber by trade Ray has an in depth knowledge of the industry and with his expertise always to hand, we can help you find the best possible solution when it comes to the identification of pipework. As the business grew, Ray’s wife Linda became involved and they have now been running the business together for over 20 years.
Tash Greenhalgh joined us two years ago and everyone who calls up to
place an order will probably already know Tash; we get many great comments from our customers about how she is always so helpful and cheerful when they call in. With the wealth of knowledge Tash has learnt since she has been with us, she can usually answer all your queries, provide you with quotations or process your orders straightaway.
Our new recruits
To help Tash with her workload, Sophie Jamieson has now joined us. If
you have recently placed an order with us, you will probably have received one of Sophie’s short videos letting you know your goods are on the way, or you may already have spoken to her on the telephone. Sophie is still learning the ropes, so please bear with her if she has to refer to us regarding your enquiries.
Producing your order…
In production we have Harry Oliver and Adam Davies.
We now have a large new unit in Haverfordwest where all the production takes place; our registered office still remains in Letterston.
Give us a call
With Tash and now Sophie as well at the end of the line ready to take your calls, together they can answer most questions.
For help with all things to do with Pipe Banding and Pipe Identification Tapes to the British Standard BS 1710:2014 give us a call and ask to speak to Linda, who will be happy to discuss your requirements, help you understand the changes that came into place in 2014 regarding the labelling of water pipework and help you to choose the right product for the job.
If you require a bespoke product please give us a call, as having worked in the plumbing, heating and pipework industry for many years, Ray is always happy to discuss any new requirements you may have.
At R M Labels Limited we strive to offer high quality products, together with the best possible service, giving our customers a quick, reliable turnaround and so allowing them to get on with the job in hand.